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Evaluating Contracting-Out Performance in Taiwan: Comparing Perceptions of Public Managers and Private Contractors

Author: KAIFENG YANG, JUN YI HSIEH, and TZUNG-SHIUN LI
Published in PAQ, Vol. 34 No. 1

While the impact of contracting-out remains an issue of debate, few studies have compared public managers and contractors in regards to their perceptions of contracting-out performance. Based on “administrator as conservator” and “bureaucratic capture” theories, different propositions can be made about the difference between public managers and contractors. This study provides such a comparison using data collected from Taiwan. The results show that public managers in central government hold a lower evaluation toward the performance of contracting out than that of managers in local governments and all contractors. Neither “administrator as conservator” nor “bureaucratic capture” should be accepted as universal in describing public managers. Implications of this finding are discussed in relation to research on public administration in general and contracting out in particular.

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