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Leadership Perceptions of the Program Effectiveness Neighborhood Organizations in One City

Author: THERESA L. JOHNSON
Published in PAQ, Vol. 30 No. 1

This paper attempts to explain the extent to which leaders
perceive their neighborhood organizations as effective in providing
programs and services to their neighborhood constituents. Contributing
factors that influence perceptions of effectiveness are measured through
observed variations in organizational resources and complexity, leader
behavior, constituent relations, and the differences in beliefs between
board members and staff and volunteers. Theories of organizational
behavior are used as an alternative perspective from which to study
neighborhood organizations. Data for the study come from a survey of
leadership affiliated with 40 neighborhood organizations in the City of
Milwaukee, Wisconsin.

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