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Going beyond The Work Arrangement: The Crucial Role of Supervisor Support

PAQ, Vol. 35 No. 2, (2011)

Studies examining the role of alternative work arrangements in reducing levels of work-life conflict have yielded mixed results. Frequently studies have used homogeneous samples resulting in the inability to generalize the findings. Relatively little empirical research has previously explored the topics of alternative work arrangements and work-life conflict in the public sector. This paper examines whether alternative work arrangements are an effective employer intervention that helps to reduce work-life conflict in the public sector. Results from this empirical study involving 60 public sector organizations suggest that a compressed work week is an alternative work life arrangement that reduces work-life conflict, however, flextime and telework do not reduce work-life conflict. Further, these results also suggest that management support is important to enhance work-life balance.

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