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Cultural Competency: Administrative Accountability and Responsibility

PAQ, Vol. 43 No. 1, (2019)

The organizational practice of cultural competency is not new. Public sector organizations hold a responsibility in promoting cultural competency and incorporating practices that serve diverse communities. The following research lays out various aspects of cultural competence accountability. Using the framework of Romzek and Dubnick (1987) cultural competency is explored through four systems of accountability. These systems: bureaucratic, legal, professional and political, allow for different perspectives to view organizations and areas for which they can systematically review their cultural competence practices.

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